To celebrate 4 years of The Bring Your Product Idea To Life Podcast, I wanted to do something different. So I asked you to ‘ask me anything’. In this episode I answer those questions including:
- How I made the the transition from product business to product launch consultant
- How much of my business I outsource
- How to rank higher on Amazon
- What to do if you go out of stock on Amazon FBA
Whether you are looking for insight into how I run my business, or some detail about how to get more sales on Amazon, there is lots of take away.
The Bring Your Product Idea to Life Podcast – Best Business Podcast Award, Independent Podcast Awards 2023
USEFUL RESOURCES:
Other Businesses Mentioned:
Podcast Episodes Mentioned
Episode 14 Things I’ve learnt in 4 years of running a products business
Episode 193 How to host a successful podcast
Episode 116 How to take and edit your own product photos (using a smartphone) – with Jade Tinkler
Episode 34 How to take your own professional product photos with Georgina Little
Episode 180 How to rank higher on Amazon
Blog Posts:
Blog post: https://vickiweinberg.com/how-to-rank-higher-on-amazon/
HOW I CAN SUPPORT YOU ON AMAZON:
Is Amazon Right For You? Mini Strategy Session
LET’S CONNECT:
Join my free Facebook group for product makers and creators
Buy My Book: Bring Your Product Idea To Life
This episode was sponsored by Jennifer Cooper Timesaver
Jenny is a timesaving business mentor and strategist. She empowers purpose led entrepreneurs to achieve more in their business by being savvy with tech, growing their visibility and detangling mindset blocks. With over 20 years of business and retail experience, Jenny combines compassionate mentoring, custom solutions and commercial know how to help you grow a profitable feel good business.
Jenny is the founder of Team Timesaver, who specialise in providing done for you business services, covering social media, email list & podcast management, website tweaks and business management tool set ups.
Find out more about how Jenny can help you at www.jennifercoopertimesaver.com
Instagram – @jennifercoopertimesaver
Linked In – https://www.linkedin.com/in/jennifer-cooper-timesaver/
If you enjoy this podcast, and you’d like to leave a tip, you can do so here: https://bring-your-product-idea.captivate.fm/support
Transcript
Welcome to the Bring Your Product Idea to Life podcast.
2
:This is the podcast for you if
you're getting started selling
3
:products or if you'd like to
create your own product to sell.
4
:I'm Vicky Weinberg, a product
creation coach and Amazon expert.
5
:Every week I share friendly practical
advice as well as inspirational
6
:stories from small businesses.
7
:Let's get started.
8
:Hi and welcome to the fourth
anniversary episode of Bring
9
:Your Product Idea to Life.
10
:Um, I am so excited that You're
listening to this four years in and
11
:today, today, today, the day the
episode is released, not today, the
12
:day I'm recording is my birthday.
13
:So that's super exciting too.
14
:So for this episode, I wanted to do
something different and you might
15
:have seen that on social media and
in my emails, I've been asking you
16
:to submit your questions that I
can answer on this podcast episode.
17
:Thank you so much to everyone
who submitted a question.
18
:I can't answer all of them and actually I
literally can't answer all of them because
19
:some of them are just not in my area of
expertise, but I am going to do my best.
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:Um, so if I haven't answered your
question, um, Thank you for sending
21
:it and hopefully I can do another
one of these episodes in the
22
:future and be able to answer more.
23
:I would love to know what kind of
things you'd like to see me talk
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:about over the next four years.
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:Um, let me know.
26
:I'm always open to feedback.
27
:Um, If you enjoy this episode,
um, I can do more like this.
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:If there's any content you'd like me to
see me cover, of course, let me know.
29
:And as always, don't worry.
30
:Um, there will be lots of amazing guests
and I actually have guests on the podcast
31
:booked up, um, oh, I want to say until
like this autumn, which is mind blowing,
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:but, um, yeah, so that's exciting.
33
:So I have taken the questions, um, I've
gone through them, I've selected the
34
:ones I'm going to answer today, and I've
tried to sort of group them a little bit.
35
:So the first questions that I'm going to
answer are ones that are related to me.
36
:And the first question is, how did
you make the transition from product
37
:business to product launch consultant?
38
:So, I, um, Um, I actually talked a bit
about my story back in episode 14, but
39
:of course, especially if you're a new
listener to the podcast, don't expect
40
:you to go all the way back to then.
41
:So I will try and summarize my story here.
42
:Um, and I'll actually say as well
that I wouldn't consider myself
43
:to be a product launch consultant.
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:Um, I did.
45
:That is something I used to
specialize in, but now I'm very
46
:much focused on selling on Amazon.
47
:I don't offer any services
in terms of product creation.
48
:I spoke about that in a podcast episode
earlier this year, like why that is, my
49
:reasons for it and what I can help you
with now, which is selling on Amazon.
50
:However, my book is available
still in print, still on Amazon.
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:So if you do want help with
bringing a product idea to life,
52
:um, the book is an amazing resource
for that if I say so myself.
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:So.
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:And I'll link to that in the show
notes, so you can, you can get my book.
55
:So, um, in terms of my story, back
when my daughter, my, who's my
56
:second child was born, which was
:57
:hadn't been able to work for a while.
58
:I'd done various things.
59
:I was running a children's yoga business
at the time, but the problem was, Sort of
60
:the issues I had within pregnancy meant
I couldn't actually teach yoga because
61
:teaching yoga to children is a lot of
getting off on, um, down to the floor,
62
:back up again, um, couldn't do that.
63
:Like physically it wasn't in a good way
really and so I couldn't actually teach.
64
:So I had some lovely teachers working
for me going into nurseries and
65
:preschools and delivering the sessions.
66
:Um, and I was running the business
side of the business, but actually that
67
:point we were fairly well established.
68
:There wasn't actually much for me to do.
69
:And as.
70
:Silly as this might sound, given that
I'm telling you this is my second child,
71
:I had a three year old and a baby.
72
:I was actually like a bit sort of restless
and wanting to just do something else.
73
:I had a podcast.
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:Um, I can remember which podcast,
can I remember what it was?
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:I'm not sure I can actually back now,
but I was listening to a podcast episode
76
:and it was talking, oh yes I can.
77
:It was talking about passive income
and um, They had some guests on the
78
:podcast and they were talking about,
it was two men and they were talking
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:about how they had just launched
their own range of yoga products.
80
:I think it was yoga mats and a
few other things and they were
81
:selling these products on Amazon
and they were living this like
82
:laptop lifestyle where they were.
83
:traveling the world and working by
swimming pools and things and obviously
84
:with a young family that was what I say
obviously but maybe not obviously but
85
:that wasn't what I was after at that
time but I did kind of think hmm that
86
:sounds like something I could do that
would give me a lot of freedom I don't
87
:have to be In a certain place at a
certain time, it seemed very flexible.
88
:Like I could work around my
family, which is what I needed.
89
:So I started looking into ideas
for products and I launched my
90
:own brand of premium baby products
towards the end of that year.
91
:I think it took me about nine months
to go from idea to having products
92
:for sale and I, Started selling
my products initially on Shopify.
93
:I then put them on Amazon.
94
:Um, and I did a lot of research into
Amazon before going ahead and doing that.
95
:I always thought that I would sell lots
of, you know, Shopify would be the thing.
96
:And I had this website and I actually
had a blog that I set up before I even
97
:had any products for sale, where I was
sort of talking about my journey and what
98
:I was doing and the steps I was going
through and the mistakes I was making
99
:and all of this in sort of lifetime.
100
:And I always thought, Oh, the.
101
:You know, the website will be where
people will find me and my products
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:and they'll come and buy them.
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:And yes, people did buy on the
website, but a lot more people
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:bought my products on Amazon.
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:Um, although the website turned out to
be useful for another reason is the blog,
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:which was just something I was doing in
the hope of, you know, helping people
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:find information became two things.
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:It was a starting point for this
podcast because as I mentioned, I
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:got the idea for my business from a
podcast and I started thinking, Hmm,
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:there isn't a podcast out there.
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:Entirely what I'm looking for.
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:So when I was trying to find information
about selling products, creating
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:products, selling on Amazon, everyone
I heard from on these podcasts was
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:so much further ahead than I was.
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:And I was like, there's nothing
that's just feels relatable to me.
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:Um, which was the catalyst for this
podcast that you're listening to four
117
:years on, so that's really exciting.
118
:Um, and that also was how I ended
up being a consultant as well,
119
:because people were finding me.
120
:Through my blog and they were saying,
oh, I want to create a product
121
:and you know, how did you go about
manufacturing or where did you do?
122
:Where did you do this or
can you give advice on that?
123
:And I was giving out tons of advice
and I reached a point where I was
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:like, I've been giving away lots of
advice for free And I want to say this
125
:was my bright idea, but it wasn't it
was my husband He kept saying you're
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:giving all this advice away for free.
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:You could be charging people.
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:I had a lot of imposter syndrome And I
was like, I can't be charging people.
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:I'm not an expert.
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:Um, but as soon as I sort of realized,
actually, I don't need to be an expert.
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:I just need to be able to genuinely
help the person who needs my help.
132
:I need to know a bit more than
them and be able to add value
133
:that kind of change things for me.
134
:And I started doing a bit of freelancing,
helping people with various aspects
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:of Creating a product to sell.
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:Um, and then, you know, time went on.
137
:I got better and better at Amazon.
138
:Amazon, as I alluded to was like
most of my product sales were on
139
:Amazon rather than my own website.
140
:I got quite good at it.
141
:People started asking for help on that.
142
:And then in:pandemic hit, so almost exactly.
143
:The same week actually was the same week.
144
:This podcast launched a podcast.
145
:First episodes came out the first week
we were in lockdown in the UK and around
146
:that time, Amazon made some changes as
well, um, to the kinds of products that
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:could be sold and fulfilled by Amazon.
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:And there were lots of businesses
wanting to get onto Amazon at that time.
149
:And I suddenly became really
busy at the same time.
150
:I was running out of my own
products to sell because the stock
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:was running down really fast,
but the factories were closed.
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:I couldn't get any more products made.
153
:Then of course, there were
lots of shipping issues.
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:Um, so actually all kind of,
I don't know if it was a happy
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:accident, coincidence, but I started
helping lots of other businesses
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:selling their products on Amazon.
157
:And I realized that actually
I really, really enjoy it.
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:And I think that I get more
fulfillment from helping others
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:sell their products than I did.
160
:Um, I also realized that for me it was
a way of connecting and working with
161
:other people, which was something I
think I missed since having my children.
162
:I, you know, left the corporate
world where I was going to an office
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:and I was like being with people
every day and I didn't actually
164
:realize how much I valued that.
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:So yeah, so that is my story.
166
:I said that was a quick version, but
actually possibly not that quick,
167
:but that is really how I got into it.
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:And over the years I've just.
169
:Refined what I do and what I offer.
170
:So as I mentioned, I don't offer any
services around product creation anymore.
171
:I focus very much on selling on Amazon.
172
:That's definitely my area of
expertise and if you need any help
173
:with Amazon, you know where to come.
174
:So the second question is also about me
and my business and this person is asking
175
:how much of my business do I outsource?
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:So, honest answer is lots.
177
:At the moment, I think
I outsource quite a lot.
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:However, this has grown over the years.
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:When I started, in fact, when I started
all of my businesses, it was just me.
180
:I had nobody else doing anything.
181
:As I mentioned, when I had my yoga
business, I hired some teachers
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:to deliver some of the sessions.
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:That was the first time I'd
ever Worked with somebody else.
184
:And then when I had my products
business, the very first thing I
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:outsourced was the accountancy.
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:I'm not very good at the bookkeeping
side of things, hold my hands up to that.
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:And so that was the very
first thing I outsourced.
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:And I actually feel, my personal
opinion is the things that you don't
189
:enjoy and that you aren't good at
do seem like a really good place to
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:start when it comes to outsourcing.
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:So I have used a few accountants
over the years because I I think that
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:getting the right accountant is really
important because obviously the finances
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:is such a key part of your business.
194
:So at the moment I use Wendy
Ross from Tunbridge Accountants.
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:Um, Wendy will actually be sponsoring
some future episodes of this podcast.
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:Couldn't recommend Tunbridge
Accountants highly.
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:Enough.
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:I'm not being paid to
say that in this episode.
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:Um, but Wendy is amazing because she,
at the time was able, well, she's, she's
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:amazing now, but what I think was really
valuable when I was running a products
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:business and the consultancy, because
there were There was a period of a
202
:couple of years where I was running both
businesses and she was great at handling
203
:both sides which I think is really
important because the business was quite
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:complex because I had all the freelance
work I was doing and then there's the
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:product side and yeah and I think she did
a great job at that and trust her entirely
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:and I think having a great accountant
especially as you grow is so so important.
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:Then the next thing that I
outsourced was the podcast.
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:podcast production.
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:So as you can hear, it is me
recording all these episodes.
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:I also book my own guests.
211
:I plan the episodes.
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:If I'm interviewing a guest,
I plan what I'm asking them.
213
:I actually recorded a
whole episode about that.
214
:The process of this podcast,
which is episode one, nine, three.
215
:So you can go back and listen to that
if you want to, but what I do have now
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:is a team who helps me with things like
getting the podcast file uploaded to
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:the relevant places, speaking to guests,
you know, sharing the episode and the
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:artwork with them, actually creating
the artwork, creating some of the
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:social posts you see for the podcast.
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:So.
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:I, I definitely am the person
who is booking in the guests
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:and speaking with the guests and
planning the content for the podcast.
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:But once the episode is recorded, um, I do
have some support to go from getting the
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:episode recorded to getting it released.
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:I started doing that a few weeks ago.
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:Years ago because I felt that, um, it
was coming up to the summer and I was
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:really panicking about because back then
I was doing everything for the podcast.
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:I was starting panicking.
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:It's going to be the summer holidays.
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:How will I get an episode out every week?
231
:I'm going away for two weeks
and realized I need some help.
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:So I now work with Jennifer
Cooper, Time Saver and her team
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:and Jenny and her team are amazing.
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:Um, it doesn't matter whether Jenny's on
holiday or someone else is on holiday.
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:That team between them, make sure
that I have a podcast episode out
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:every single week, which is amazing
and definitely puts my mind at rest.
237
:And it's also enabled me to
work much further ahead as well.
238
:So now I have episodes recorded
and edited and lined up.
239
:You know, ready to go weeks, if not
months in advance, which is, which is
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:amazing and gives me a lot of peace
of mind that should I be ill or should
241
:I go away for a couple of weeks, I
can actually take a break and the
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:podcast will continue without me.
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:And I think, um, and this wasn't in
the question, but I think that is one
244
:of the reasons I've been able to keep
this podcast going for four years.
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:It's just that there's just a
consistent, um, flow of content.
246
:I never, ever want to miss an episode.
247
:And then speaking about the podcast,
I also at the beginning of:248
:started outsourcing podcast editing
because up until that point,
249
:I was still doing the editing.
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:So that was another piece I was doing.
251
:I now have a podcast editor again.
252
:I tried a few so he's not the first
podcast editor I started working with.
253
:Um, I think he's maybe the third
because you have to find somebody that
254
:You know, works for you is responsive.
255
:You're happy with the quality.
256
:Um, and I have that now and then I've
outsourced other things as and when.
257
:So for example, my website was built by
Marie Brown from Beyond The Kitchen Table.
258
:Before working with Marie, I'd
always built my own websites.
259
:I've used things like WordPress,
Wix, various platforms.
260
:However, I got to a point where
I was like, do you know what?
261
:I want a really professional website.
262
:So I actually worked with Cara Benden
who did my branding and after Cara
263
:had done this beautiful branding
for me, I was like, I want a new
264
:website that reflects my branding.
265
:However, I don't think I'm
capable of building that myself.
266
:And also probably more
importantly, I have the time.
267
:And I think the further I've gone into my
business, the busier I've got supporting
268
:my clients, the more I've been able to
outsource the things that take time.
269
:But, you know, And not necessarily my
area of expertise or not necessarily the
270
:things I should be spending my time on.
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:And as I said, I outsource
other things as and when.
272
:So I've outsourced PR before, social
media, some ad hoc admin tasks.
273
:I've actually just started getting
a bit more admin support now
274
:as I get busy with my clients.
275
:Something that's sort of been
on my mind is that I don't want,
276
:you know, the running of the
business to sort of fall behind.
277
:But the only thing that I don't
outsource and do not ever foresee
278
:me outsourcing is client work.
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:So if you work with me, you'll
always be working with me.
280
:I'm the only person who has access
to my clients, Amazon's accounts.
281
:I'm the only person who does any
hands on work for my clients.
282
:And that's kind of the way
I want to run my business.
283
:It's one of the And that's part of
the reason that I'm outsourcing other
284
:things because eventually I'd love
to get to the point where the only
285
:thing I do is record these podcast
episodes and work with clients.
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:That is the ultimate goal and to
have people to support me with
287
:the rest of the business which
Doesn't necessarily need to be me.
288
:So we now have some
questions about Amazon.
289
:So the first question is, do you have
any recommendations for how to manage
290
:the bookkeeping of Amazon sales?
291
:Um, disappointingly, I'm going to
have to say, no, I'm really sorry.
292
:Bookkeeping, as I've mentioned before,
isn't my area of expertise and.
293
:I suggest finding a great
accountant, as I've spoken about
294
:earlier, or finding some software.
295
:So in the original question,
um, the questioner said they
296
:use software called free agent.
297
:I don't know free agent, um, but
you know, have a look into software.
298
:You can find that can help you ultimately.
299
:You know, Amazon bookkeeping, the
reports you get are what they are.
300
:I can certainly help you by pointing
in the direction of what's available,
301
:what you can download, where you
can find it, but really you need
302
:to be working with an accountant.
303
:The second question is how much
should you budget for or expect to pay
304
:for product images and what sort of
licensing agreement would you recommend?
305
:Again, because I'm being really honest
here, this is not my area of expertise.
306
:Um, because as I've mentioned, My
area of expertise is Amazon and
307
:while I have a Well, I have a lot
of expertise in creating products
308
:and bringing products to life.
309
:Um, you can't be the expert in
everything and yeah, product
310
:photography is not my area.
311
:Um, I would say that you should
be speaking to a photographer
312
:about licensing agreements.
313
:I know that whenever I've worked
with a photographer in the past,
314
:whether it's product images, whether
it's headshots, they have basically
315
:told me how images can be used, how
they need to be, um, referenced.
316
:Um, As you can tell,
you're not the expert.
317
:So I think you definitely need to
speak to a good product photographer.
318
:I've actually recorded two episodes
of product photographers that I
319
:think are a great place to start if
you're thinking about product images.
320
:So the first one is episode 34 with
Georgina Little and Georgina speaks
321
:about how to find a photographer, how to
work with photographer, what shots you
322
:need, how to put together a good brief.
323
:I think this is a really
great episode because.
324
:If you have a budget for product
photography, wherever that is, you
325
:want that budget to be put to good use.
326
:And Georgina has some really good
tips about how you can make sure
327
:that you're really getting everything
you need from a product photographer
328
:so that you know, you come away
from it with the images you want.
329
:You need, you're happy with the
images and you really feel you're
330
:getting your money's worth, you
know, whatever you're paying.
331
:And then the other episode is
episode 116 with Jade Tinkler.
332
:And Jade talks about how to
take your own product photos.
333
:Now I think this can be super useful
if you're on a budget, because Jade
334
:talks about, you know, the fact
that it is possible to take your
335
:own product photos and gives really
practical tips on how to do it.
336
:And.
337
:I know this is possible because
for my product business, I actually
338
:took my first product photos myself.
339
:This was way before I had a podcast or way
before I spoke to Jade about how to do it.
340
:I think I used a mixture of,
yeah, the internet, YouTube, and
341
:I managed to take my own photos.
342
:I edited them and they were passable
and have to say, you know, they
343
:were very basic photos, you know,
the product on a white background,
344
:however, they were good enough.
345
:And I think sometimes at the
beginning, good enough is good enough.
346
:Um, and yes, you know, I'm going
to be talking a bit later about the
347
:importance of having great product
images in particular, but when you're
348
:just getting started, especially if
you're on a budget, I do think that
349
:If you can take good product photos
yourself, that gets you off to a start.
350
:Once you start making some sales,
you have some money coming in.
351
:Perhaps you can then invest in getting
some professional photos taken.
352
:Um, and there were other
ways as well to get.
353
:Product photos taken
that are more affordable.
354
:I believe in one of the episodes, one
of the guests did speak about finding
355
:a photography student who might be
looking for to get work for a portfolio.
356
:So they might be able to offer
you photos slightly less.
357
:And then of course, if you've got
a bigger budget, but you're just.
358
:Trying to look for an idea
of how much you can spend.
359
:My gut feeling would be like, it's,
you know, like a piece of string.
360
:It very much is going to depend
on how many photos you need,
361
:the type of photos you need, the
experience of the photographer.
362
:So I can't give you a definitive answer.
363
:So apologies for that, but hopefully I've
given you enough that you can go away
364
:and find out a bit more for yourself.
365
:So the next question in the
Amazon category is, do you have
366
:any tips for getting ranked in
Amazon to increase visibility?
367
:So for anyone who doesn't know what
that means, ranking, it means in short
368
:where you show up in the search results.
369
:So when you type something into the Amazon
search bar, where do you show on the page?
370
:And obviously the higher the better.
371
:And yeah, I have loads of tips.
372
:I actually recorded a whole episode
on this, which is episode 180,
373
:how to rank higher on Amazon.
374
:And there is a blog post
of a company that podcast.
375
:So.
376
:Yeah, I have lots of information on this.
377
:However, I will do a quick overview
here because I appreciate you
378
:might not want to go away and dig
out another episode right now.
379
:Um, so as a recap, I think the person
has asked this question because where
380
:you show up on Amazon really matters.
381
:And I get people contacting me,
not as much as I used to, because
382
:I think I talk about this so much
now, but I used to get people.
383
:Same to me all the time.
384
:I can't find my own product listing.
385
:I've listed my product on
Amazon and I can't find it.
386
:As I say, I hear less of this now, but
I think it's because everyone knows
387
:my opinion on this, which is unless
you've put a lot of work into getting
388
:your listing found, and I am going to
talk a bit now about how to do that.
389
:You won't simply put, if you
put your product on Amazon and
390
:sit back and cross your fingers,
you're not going to rank at all.
391
:You know, you'll be lucky if you're
on page 10, page 20, and I'm,
392
:I feel really harsh saying that
every time, but it is the truth.
393
:So some statistics for you, um,
studies show that products on the
394
:first page of Amazon search results
get 80 percent of all clicks, at
395
:least 80 percent of all clicks.
396
:And the first three products on page
one get 60 percent of those clicks.
397
:So, you know, if you're not on page
one, it'd be much harder to get found
398
:because also how many shoppers, I
mean, think yourself, do you ever go
399
:past page one of the search results?
400
:I'd say very, I do very, very rarely.
401
:And I'm sure you're.
402
:The same.
403
:So yeah, being found, be ranking as
high as possible, ideally in those
404
:top three spots, although often you
will see that those top three spots
405
:are reserved for sponsor products.
406
:They're basically people
who've paid to be there.
407
:So if you want to be on the top of the
page organically or anywhere on page
408
:one, you need to put a bit of work
in and how ranking is established.
409
:So how Amazon decides who is shown where
other than if you're paying for ads,
410
:which is something completely different.
411
:But where you show up on the search
page organically, so without paying for
412
:it, is down to the Amazon algorithm.
413
:Now, you may have heard that this is quite
secretive, and I guess it is to a point.
414
:Amazon don't share tons about
their algorithm, but I'm going to
415
:tell you about what we do know.
416
:So there are two factors that determine
how well your product will rank on Amazon.
417
:So how high up it shows.
418
:So the first is performance
and conversion ranking factors.
419
:And the second is relevancy factors.
420
:So performance and
conversion ranking factors.
421
:What that basic means is how many
sales are you making and how well
422
:are your products converting?
423
:Because the more, The more products
you sell on Amazon and the more money
424
:you make, the more money Amazon makes.
425
:So Amazon are always going to
prioritize products that are already
426
:selling well over newer products
that maybe haven't sold any or
427
:products that are making fewer sales.
428
:So often what you'll see at the top of the
search results for organic search is the
429
:products that are selling the best in any,
you know, for any particular search term.
430
:Speaking of search terms, the
second thing I spoke about,
431
:the second factor is relevancy.
432
:And what relevancy means is having a
well optimized product listing that
433
:reflects the product you're selling.
434
:Um, and this is conversions play a part
here too, because if you are showing
435
:up for a particular search and you're
getting lots of clicks, so people, lots
436
:of people are going to look at your
product, but they're not buying it.
437
:The algorithm is going to assume that your
product isn't relevant for that search.
438
:And this means that your ranking for that
particular keyword or phrase will drop.
439
:And actually, when we talk about ranking,
something else to bear in mind is that you
440
:will be ranking for different keywords.
441
:So let's say you sell a hairbrush,
you might be looking to rank for, well
442
:actually the term hairbrush would be
incredibly hard to rank for, but you
443
:might be looking to rank for hairbrush
for curly hair, um, hairbrush with natural
444
:fibres, whatever it was, you'd be looking
to rank for different stuff search terms.
445
:Um, when we talk about ranking,
that's what we're talking about.
446
:When someone types a particular word
or phrase, hopefully a phrase, because
447
:it's incredibly hard to rank for words.
448
:Someone types, types a phrase
into the search bar and you are
449
:hoping to come up for that phrase.
450
:You're hoping to rank for
that particular phrase.
451
:And there will probably be, depending on
what you sell, a handful of, um, Keywords
452
:and phrases that you want to rank for.
453
:So hopefully that background has
helped because this will help
454
:put the suggestions I'm about to
give you into a bit of context.
455
:So the first thing you need to do is
have a great product listing that ranks
456
:for relevancy because you, unless your
product is relevant and converting
457
:well, you're going to struggle to
improve your product sales organically.
458
:So it's, you know, it's
definitely a baseline.
459
:Hopefully that makes sense.
460
:It's like a chicken and
egg thing, isn't it?
461
:But yeah, if your product listing is
really good and it's really relevant,
462
:that will help with the relevancy factor,
but that will also help with the sales.
463
:And the reviews as well, because if
your product isn't relevant, if your
464
:title, your images, your listing doesn't
accurately reflect your product, you might
465
:also find that that leads to more returns.
466
:And having a high returns rate is
another thing that will impact,
467
:negatively impact your ranking as well.
468
:So in terms of what you do is, as
I said, most customers, they go
469
:to Amazon, they're looking to buy
something and they type what they're
470
:looking for into the search bar.
471
:And that's why knowing what What
those words and phrases customers
472
:are looking for is really important.
473
:So your product listings need to have
a title, key features, description,
474
:and search terms that are really well
written and they're well optimized
475
:for Amazon's SEO, which I should
also say is different from Google.
476
:Um, don't use Google keywords to find.
477
:The keywords to use in your
Amazon listings because they won't
478
:necessarily be the same because
obviously Google is a different
479
:type of search engine than Amazon.
480
:You also need to have really great images,
graphics, infographics on your listing.
481
:If you're able to, you should
be taking advantage of Amazon
482
:features such as A plus content.
483
:You might want to have a store, um,
And I, I talk about these things in
484
:a lot more detail in other episodes.
485
:I won't go into great detail here.
486
:And of course, if you have questions
about anything I'm saying, do get
487
:in touch, um, and remember that
when you're looking at Amazon search
488
:results page, you can see two things.
489
:You can see a product image
and you can see the title.
490
:So your main image has to work
really well to entice people to
491
:click through to your listing.
492
:So coming back to what we were speaking
about product photography earlier.
493
:Amazon requires that your main
image is on a white background.
494
:So that might be a good shot.
495
:You know, that's a fairly simple shot.
496
:However, it also has to be effective
at showing what your product is.
497
:And of course, there are other things
that will affect, you know, your ranking.
498
:So for example, your product price
and how you're fulfilling your orders.
499
:But you know, that's all things that
we can go into in other episodes.
500
:And um, I'll finally say that if you're
new on Amazon and you're looking to rank
501
:or even if you've been on Amazon for a
while, you will need to put some work in
502
:to get some sales and to get some product
reviews because that will help you start
503
:ranking for the performance factor.
504
:I hope this helps as an overview and
as I mentioned, I have a full episode
505
:that goes into lots more detail.
506
:Um, As you can tell, Amazon is something
I like talking about, so I've probably
507
:went into quite a bit of detail here.
508
:Um, but I do have a full episode and the
blog post if you want to learn even more.
509
:And the final question I'm going to cover
today, because we're coming up to the
510
:30 minute mark, and I do try and keep
these episodes, especially when it's just
511
:me, relatively brief, because I'm not
sure how much of my voice you can hear.
512
:You want to be listening to, and
my final question is, I recently
513
:went out of stock on Amazon FBA.
514
:I've heard this is the worst thing
ever, as it's hard to come back from.
515
:Is there anything I need to
focus on to get back sales?
516
:So I'll start by saying, don't
worry, it's not the worst thing ever.
517
:I mean, having said
that, it's not helpful.
518
:You know, you'd rather not go
out of stock, but it's not,
519
:it's not the worst thing ever.
520
:There are plenty worse
things you can do on Amazon.
521
:Um, yeah, this isn't going to,
you know, you're not going to get
522
:kicked off the platform for this.
523
:You're not going to get penalized.
524
:It's just annoying because once
you're out of stock, you are going to
525
:start dropping through the rankings.
526
:So we just spoke about rankings just now.
527
:Um, and.
528
:When you're out of stock,
obviously you're not making sales.
529
:You're not getting reviews.
530
:Other sellers are, so they're
going to get starting shown higher
531
:on the search results page and
you're going to be shown lower.
532
:So in terms of how to deal with
this, something I recommend to my
533
:clients, if at all possible, is as
well as having an FBA offer on Amazon.
534
:So for anyone who isn't clear, FBA is
where Amazon fulfills orders for you.
535
:You send your information.
536
:They also constantly allow you
to offer themaza So not only
537
:does Amazon give you, um, but not
allowing users to do it with you.
538
:But you also are being sent a request
and something like just moments later.
539
:Okay.
540
:When you set up your listings on Amazon,
you can effectively duplicate them so that
541
:for one product, you have two listings.
542
:You have the one that Amazon fulfills
and the one that you fulfill.
543
:And it might be that you never
want to fulfill orders on
544
:Amazon unless it's an emergency.
545
:So therefore you just
set your stock level.
546
:To zero for your FBM offer, but if
your FBA stock goes out, you might
547
:want to think, actually, rather
than my ranking going down, I've
548
:just been working so hard, you
know, I've been working really hard.
549
:I'm getting shown on page one
near the top for my search terms.
550
:If you really feel like
there's going to be an impact.
551
:If you've been out of stock, and of course
that'll depend on, you know, whether you
552
:can be out of stock for days or weeks,
and you have got stock yourself, whether
553
:that's in the warehouse, your home,
wherever you fulfill orders from, and
554
:you think, actually, I could fulfill.
555
:These Amazon orders myself,
you could add some FBM stock.
556
:That means that customers
can still buy your product.
557
:They won't have the prime offer.
558
:Although I do recommend if you're
fulfilling orders yourself, you offer the
559
:fastest shipping service that you can.
560
:Um, and two to three
days is fine by the way.
561
:I'm not saying it has to be next day and
you offer the customer free delivery.
562
:So it's completely free.
563
:Parable to your FBA offer.
564
:And that's a really nice way
of the customer still being
565
:able to buy your product.
566
:'cause you won't be shown as outta stock.
567
:It would just mean that they'll
wait slightly longer to get it
568
:and you'll be fulfilling it.
569
:So that is one thing you
can do to prevent that.
570
:That's quite a long answer I
know, but I genuinely think
571
:that can be really helpful.
572
:If not, so if that's not an option
for you, maybe you haven't got any
573
:stock at all anywhere, so you're
waiting to get it from your supplier
574
:or your manufacturer before you
can send more stock into Amazon.
575
:Um.
576
:I guess it's just knowing yes,
while you're out of stock, your
577
:rankings are going to drop.
578
:And yes, you're going to have
to do a bit of work to get there
579
:again, as you did originally.
580
:So you're going to have to be putting
in some work to get to get to get
581
:the sales as you did when you first
listed your product on Amazon.
582
:It might take a little bit of time.
583
:However, it will be easier than
starting from scratch because you
584
:still have got some sales history.
585
:Hopefully you've also got some reviews,
so you're not starting from zero.
586
:Um, but you are starting from a
slightly lower place than you were.
587
:Before you had, you know, before
you sold out of all your stock.
588
:So it's just doing all of the
same things you were doing before.
589
:Um, you might not, hopefully if you're
listing, you know, you followed all my
590
:advice and you've got a really great
product listing, you probably won't have
591
:to do any work there, but you might need
to invest in some ads or something else to
592
:kind of get people over to your listing.
593
:You will get back to
where you were before.
594
:Don't worry.
595
:That is definitely possible.
596
:Um, But know that it might take some time.
597
:So that is all of the questions I'm
going to answer in this episode.
598
:Thank you so much for sending them.
599
:If I haven't answered your question, I
will try and do that in a future episode.
600
:Um, if you'd like me to,
I mean, was this useful?
601
:Should I do it again?
602
:Um, if you have a question, a particular
question about Amazon that you wanted
603
:answering and I haven't covered in this
episode, the other option is you can
604
:book a power hour with me and then we
can go through anything and everything
605
:I can answer all of your questions.
606
:So not just the questions of everyone's,
but I can answer just your questions.
607
:We can spend an hour and you
can ask me as many questions as
608
:you like and I will give you.
609
:My answer.
610
:Um, so until then, thank
you so much for listening.
611
:Thank you so much, particularly to
anyone who's been here for four years.
612
:Um, but thank you whether this
is, even if this is the first
613
:episode you're ever listening to.
614
:Thank you so, so much.
615
:I really appreciate it.
616
:You being here, I really appreciate
you listening and do know that if
617
:you are a new listener, the back
catalog covers so many things.
618
:So, um, do take a look and see if
there's a episode or episodes that
619
:cover your specific questions or queries
or whatever you're interested in.
620
:And if you need any help with figuring
out which is the best episode for you
621
:to listen to get in touch, um, I would
love to be able to help you with that.
622
:So yeah, thank you again.
623
:And here is to another four years.
624
:Thank you so much for listening
right to the end of this episode.
625
:Do remember that you can get the
full back catalogue and lots of free
626
:resources on my website, vickiweinberg.
627
:com.
628
:Please do remember to rate and review
this episode if you've enjoyed it
629
:and also share it with a friend
who you think might find it useful.
630
:Thank you again and see you next week.
